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Іноземна мова І (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
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Курси
Факультет Підготовки іноземних громадян
Кафедра іноземних мов та міжкультурної комунікації
Додаткові ресурси
Англійська мова
Ін. мова (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
Бізнес подорожі / BUSINESS TRAVEL
The importance of intercultural awareness
The importance of intercultural awareness
The importance of intercultural awareness
Watch the following video and write down 5 statements why intercultural awareness is important.
watch
Ін. мова (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
General
Приїзд до готелю / A PLACE TO STAY
Туристичні інформаційні послуги / TOURIST INFORMATION SERVICES
Представники туристичних агенцій у готелі / HOLIDAY REP
Харчування у готелі / EATING OUT
Туризм у сільській місцевості. Аграрний туризм / RURAL TOURISM
ПРЕЗЕНТАЦІЇ 1
ПИСЬМОВА КОНТРОЛЬНА РОБОТА 1
Подієвий туризм / ATTRACTIONS AND EVENTS
Тури місцем / ON TOUR
Аніматорська діяльність у готелі / HOTEL ENTERTAIMENT
Спеціалізований туризм / SPECIALIZED TOURISM
Бізнес подорожі / BUSINESS TRAVEL
Виїзд з готелю / CHECKING OUT
ПРЕЗЕНТАЦІЇ
ПИСЬМОВА КОНТРОЛЬНА РОБОТА
БОРГИ
ЛІКВІДАЦІЯ ЗАБОРГОВАНОСТІ
На головну
Календар
◄ Customer care: Cultural awareness
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Перейти до...
News forum
Іноземна мова І, 6.06.242/6.46.242 (Баласанян О.Д.)
Робоча програма_ Іноземна мова І (англ.)
Силабус навчальної дисципліни_Іноземна мова І
Технологічна карта 1 семестр
Методичні рекомендації до практичних занять з навчальної дисципліни_2курс
Методичні рекомендації до самостійної роботи з навчальної дисципліни_2курс
Шкала оцінювання
Рекомендована література
Довідковий матеріал
Підручник_2
Завдання до практичних занять
User's perceptions of hotels
Reading: Client perceptions of hotels
Client perceptions of hotels
Welcoming guests
Rules for welcoming guests
Vocabulary at the hotel
Vocabulary: New arrivals
Listening: Registration procedures
Pronunciation
Speaking: Hotel check-in procedure
Where things are
Reading: Introduction to Hotel English
Reading: Introduction to Hotel English
Reading: Hotel services
Listening: The staff structure of hotels
Vocabulary: Information types
The tourist information desk
Reading: Tourist Information Centres
Tourist Information Centres
Listening: Tourist information
Listening: Tourist information
Listening How do I get to ... ?
Pronunciation
Reading: Liverpool
Reading 2: Where in the world?
Copenhagen Tourist Information Centre
Kharkiv tourist information advice
Reading: holiday rep
Listening: A rep for all seasons
Listening: A rep for all seasons
Holiday Rep Interview Hints and Tips
Reading: Resort representative
Reading: Resort representative
Listening: Welcome to paradise!
Welcome to paradise!
Pronunciation
Speaking: A welcoming talk
Reading: It's my job Ameli Destivelle
Attending a Meeting: Advice and obligation
Vocabulary: Holiday health
Vocabulary: Holiday health
Have you got the right attitude?
Reading: Tips on tipping
Reading: Tips on tipping
Leaflet: advice on health and safety
National food
Listening: Our national dish
Listening: Our national dish
Top 10 National Dishes of the World
Reading: Food tourism
Reading: Food Tourism
Vocabulary: Food: ingredients and preparation
Vocabulary: Food: ingredients and preparation
Pronunciation
Listening: Describing dishes
Listening: Describing dishes
Passive voice
Passive voice: All Tenses
Speaking: Food and Beverage service. How to take orders as a waiter.
Reading: The traveller's guide to Turkish food
The traveller's guide to Turkish food
TOP 21 TURKISH FOODS | Istanbul Food Guide
Language Spot
Where in the world?
Listening: How to deal with complaints
Listening: How to deal with complaints
Take off
Rural Tourism | Concepts and Issues
Listening: Local people and rural tourism
Reading: Eduardo Barroso
Find out
Reading: Ask someone who has been there
Reading: Ask someone who has been there
Listening: Checking in at a campsite
Listening: Checking in at a campsite
Pronunciation
Vocabulary: Resources for rural tourism
Vocabulary: Resources for rural tourism
Welcome to rural Vietnam
Reading: Welcome!
Reading: Welcome!
Writing: Welcome - Bienvenue - Willkommen
Customer care
Customer care
Vocabulary: Weather words
Listening: Forecasting the weather
Listening: Forecasting the weather
Language spot: Making predictions
Language spot: Making predictions
Speaking: Giving information about the weather
Presentation 1
Письмова контрольна робота MODULE 1
Take off
Vocabulary: Types of visitor attractions
Pronunciation
Reading: Trends in visit or attractions
Vocabulary: Architectural features
Glossary: Architectural features
Reading: Two top Paris attractions
Reading: Two top Paris attractions
Grammar_Tenses
Grammar revision_tenses: exercises
Grammar revision_tenses: exercises
Passive voice:
language spot: The Passive
Grammar Test
Listening: Describing a festival
Listening: Describing a festival
Customer care: Different cultures, different responses
Writing: Three festivals
Vocabulary: People and facilities at attractions
Reading: Where in the world?
Find out
Speaking: British Museum brings mummies to life
Take off
THIS IS LIBYA_(I can't believe I am here...)
Reading: Three tours
Listening: From tour guide to tour manager
Listening: From tour guide to tour manager
Reading: Ludmila (Lucy) Tovchikh from Ukraine
Reading: Lucy Tovchikh from Ukraine
Vocabulary: Standards of performance
Vocabulary tasks
Customer care: Personal appearance
Listening: Practicalities on tour
Listening: Practicalities on tour
Language spot: Explaining arrangements
Language Spot
Grammar
Grammar_exercises
Grammar
Writing: Preparing notes for commentaries
Listening: Problems on tour
Listening: Problems on tour
Pronunciation
Pronunciation
Take off
Vocabulary: Something for everyone
Glossary: Something for everyone
Reading: What's on today
Reading: What's on today
Pronunciation
Customers Of All Ages
Customer care: Customers of all ages
Indefinite pronouns
Language spot: Indefinite pronouns
Somebody-anybody-nobody-something-anything
Indefinite-pronouns-test
Test-grammar
Test_grammar
Reading: Where in the world?
Reading: Working with kids
Listening: Making a water ball
Listening: Making a water ball
Language spot: Helping kids to make things
Listening: Getting the job
Listening: Getting the job
Vocabulary: The perfect worker
Writing: Email application
Take off
Reading: What is niche tourism?
Reading Tasks
Reading: Photo ventures
Listening: Special requests
Listening: Special requests
Vocabulary: Describing disability
Vocabulary: Describing disability
Pronunciation
Pronunciation
Pronunciation
What Is Medical Tourism?
Listening: Disability access
Listening: Disability access
Customer care: Cross-cultural misunderstandings
Take off
Vocabulary: Business travel terms
Vocabulary: Business travel terms
Customer care: Cultural awareness
VIDEO TASK
Listening: The needs of the business traveller
Listening: The needs of the business traveller
Reading: Culture guide
Reading: Culture guide
Reading: Metropolitan Hotel Nikko New Delhi
Reading: Metropolitan Hotel Nikko New Delhi
Vocabulary: Conference equipment and facilities
Vocabulary: Conference equipment and facilities
Pronunciation
Pronunciation
Language spot: Describing dimensions, capacity, and facilities
Reading: Business travel and the tourism industry
Reading: Business travel and the tourism industry
Take off
Vocabulary: Front office duties
Listening: Life in the front office
Listening: Life in the front office
Reading: It's my job Abdol Sadeghi
Listening: Common problems_1
Listening: Common problems_2
Listening: Common problems
Language spot: Responding to problems
Language spot: Responding to problems_1
Language spot: Responding to problems__2
Language spot: Responding to problems
Pronunciation
Hotel Conversation: Check Out
Reading: Check-out procedures
Reading: Check-out procedures
Listening: Can I have my bill?
Listening: Can I have my bill?
Customer care: Quality standards
Reading: Unsolicited feedback
Presentations
Контрольна робота (Модуль 2)
БОРГИ
ПІДСУМКОВИЙ ТЕСТ ЗА КУРС
Ліквідація заборгованості( перескладання заліку)
VIDEO TASK ►