Skip to main content
Side panel
S. Kuznets KhNUE Personal Learning Systems
English (en)
Русский (ru)
Українська (uk)
Deutsch (de)
English (en)
Français (fr)
Enter your search query
You are currently using guest access (
Log in
)
Іноземна мова І (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
Home
Courses
Faculty of Training Foreign Citizens
Department of foreign languages and cross-cultural communication
Additional Resources
English
Ін. мова (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
Виїзд з готелю / CHECKING OUT
Reading: Unsolicited feedback
Reading: Unsolicited feedback
Do Reading:
Unsolicited feedback
tasks 1-4, p. 106, Unit 12 CB.
Last modified: четвер, 19 листопада 2020, 6:50
Ін. мова (ІІ курс, спец. 242.010 англ. мова) Олена БАЛАСАНЯН ДОДАТКОВІ РЕСУРСИ
General
Приїзд до готелю / A PLACE TO STAY
Туристичні інформаційні послуги / TOURIST INFORMATION SERVICES
Представники туристичних агенцій у готелі / HOLIDAY REP
Харчування у готелі / EATING OUT
Туризм у сільській місцевості. Аграрний туризм / RURAL TOURISM
ПРЕЗЕНТАЦІЇ 1
ПИСЬМОВА КОНТРОЛЬНА РОБОТА 1
Подієвий туризм / ATTRACTIONS AND EVENTS
Тури місцем / ON TOUR
Аніматорська діяльність у готелі / HOTEL ENTERTAIMENT
Спеціалізований туризм / SPECIALIZED TOURISM
Бізнес подорожі / BUSINESS TRAVEL
Виїзд з готелю / CHECKING OUT
ПРЕЗЕНТАЦІЇ
ПИСЬМОВА КОНТРОЛЬНА РОБОТА
БОРГИ
ЛІКВІДАЦІЯ ЗАБОРГОВАНОСТІ
Home
Calendar
◄ Customer care: Quality standards
Jump to...
Jump to...
News forum
Іноземна мова І, 6.06.242/6.46.242 (Баласанян О.Д.)
Робоча програма_ Іноземна мова І (англ.)
Силабус навчальної дисципліни_Іноземна мова І
Технологічна карта 1 семестр
Методичні рекомендації до практичних занять з навчальної дисципліни_2курс
Методичні рекомендації до самостійної роботи з навчальної дисципліни_2курс
Шкала оцінювання
Рекомендована література
Довідковий матеріал
Підручник_2
Завдання до практичних занять
User's perceptions of hotels
Reading: Client perceptions of hotels
Client perceptions of hotels
Welcoming guests
Rules for welcoming guests
Vocabulary at the hotel
Vocabulary: New arrivals
Listening: Registration procedures
Pronunciation
Speaking: Hotel check-in procedure
Where things are
Reading: Introduction to Hotel English
Reading: Introduction to Hotel English
Reading: Hotel services
Listening: The staff structure of hotels
Vocabulary: Information types
The tourist information desk
Reading: Tourist Information Centres
Tourist Information Centres
Listening: Tourist information
Listening: Tourist information
Listening How do I get to ... ?
Pronunciation
Reading: Liverpool
Reading 2: Where in the world?
Copenhagen Tourist Information Centre
Kharkiv tourist information advice
Reading: holiday rep
Listening: A rep for all seasons
Listening: A rep for all seasons
Holiday Rep Interview Hints and Tips
Reading: Resort representative
Reading: Resort representative
Listening: Welcome to paradise!
Welcome to paradise!
Pronunciation
Speaking: A welcoming talk
Reading: It's my job Ameli Destivelle
Attending a Meeting: Advice and obligation
Vocabulary: Holiday health
Vocabulary: Holiday health
Have you got the right attitude?
Reading: Tips on tipping
Reading: Tips on tipping
Leaflet: advice on health and safety
National food
Listening: Our national dish
Listening: Our national dish
Top 10 National Dishes of the World
Reading: Food tourism
Reading: Food Tourism
Vocabulary: Food: ingredients and preparation
Vocabulary: Food: ingredients and preparation
Pronunciation
Listening: Describing dishes
Listening: Describing dishes
Passive voice
Passive voice: All Tenses
Speaking: Food and Beverage service. How to take orders as a waiter.
Reading: The traveller's guide to Turkish food
The traveller's guide to Turkish food
TOP 21 TURKISH FOODS | Istanbul Food Guide
Language Spot
Where in the world?
Listening: How to deal with complaints
Listening: How to deal with complaints
Take off
Rural Tourism | Concepts and Issues
Listening: Local people and rural tourism
Reading: Eduardo Barroso
Find out
Reading: Ask someone who has been there
Reading: Ask someone who has been there
Listening: Checking in at a campsite
Listening: Checking in at a campsite
Pronunciation
Vocabulary: Resources for rural tourism
Vocabulary: Resources for rural tourism
Welcome to rural Vietnam
Reading: Welcome!
Reading: Welcome!
Writing: Welcome - Bienvenue - Willkommen
Customer care
Customer care
Vocabulary: Weather words
Listening: Forecasting the weather
Listening: Forecasting the weather
Language spot: Making predictions
Language spot: Making predictions
Speaking: Giving information about the weather
Presentation 1
Письмова контрольна робота MODULE 1
Take off
Vocabulary: Types of visitor attractions
Pronunciation
Reading: Trends in visit or attractions
Vocabulary: Architectural features
Glossary: Architectural features
Reading: Two top Paris attractions
Reading: Two top Paris attractions
Grammar_Tenses
Grammar revision_tenses: exercises
Grammar revision_tenses: exercises
Passive voice:
language spot: The Passive
Grammar Test
Listening: Describing a festival
Listening: Describing a festival
Customer care: Different cultures, different responses
Writing: Three festivals
Vocabulary: People and facilities at attractions
Reading: Where in the world?
Find out
Speaking: British Museum brings mummies to life
Take off
THIS IS LIBYA_(I can't believe I am here...)
Reading: Three tours
Listening: From tour guide to tour manager
Listening: From tour guide to tour manager
Reading: Ludmila (Lucy) Tovchikh from Ukraine
Reading: Lucy Tovchikh from Ukraine
Vocabulary: Standards of performance
Vocabulary tasks
Customer care: Personal appearance
Listening: Practicalities on tour
Listening: Practicalities on tour
Language spot: Explaining arrangements
Language Spot
Grammar
Grammar_exercises
Grammar
Writing: Preparing notes for commentaries
Listening: Problems on tour
Listening: Problems on tour
Pronunciation
Pronunciation
Take off
Vocabulary: Something for everyone
Glossary: Something for everyone
Reading: What's on today
Reading: What's on today
Pronunciation
Customers Of All Ages
Customer care: Customers of all ages
Indefinite pronouns
Language spot: Indefinite pronouns
Somebody-anybody-nobody-something-anything
Indefinite-pronouns-test
Test-grammar
Test_grammar
Reading: Where in the world?
Reading: Working with kids
Listening: Making a water ball
Listening: Making a water ball
Language spot: Helping kids to make things
Listening: Getting the job
Listening: Getting the job
Vocabulary: The perfect worker
Writing: Email application
Take off
Reading: What is niche tourism?
Reading Tasks
Reading: Photo ventures
Listening: Special requests
Listening: Special requests
Vocabulary: Describing disability
Vocabulary: Describing disability
Pronunciation
Pronunciation
Pronunciation
What Is Medical Tourism?
Listening: Disability access
Listening: Disability access
Customer care: Cross-cultural misunderstandings
Take off
Vocabulary: Business travel terms
Vocabulary: Business travel terms
Customer care: Cultural awareness
The importance of intercultural awareness
VIDEO TASK
Listening: The needs of the business traveller
Listening: The needs of the business traveller
Reading: Culture guide
Reading: Culture guide
Reading: Metropolitan Hotel Nikko New Delhi
Reading: Metropolitan Hotel Nikko New Delhi
Vocabulary: Conference equipment and facilities
Vocabulary: Conference equipment and facilities
Pronunciation
Pronunciation
Language spot: Describing dimensions, capacity, and facilities
Reading: Business travel and the tourism industry
Reading: Business travel and the tourism industry
Take off
Vocabulary: Front office duties
Listening: Life in the front office
Listening: Life in the front office
Reading: It's my job Abdol Sadeghi
Listening: Common problems_1
Listening: Common problems_2
Listening: Common problems
Language spot: Responding to problems
Language spot: Responding to problems_1
Language spot: Responding to problems__2
Language spot: Responding to problems
Pronunciation
Hotel Conversation: Check Out
Reading: Check-out procedures
Reading: Check-out procedures
Listening: Can I have my bill?
Listening: Can I have my bill?
Customer care: Quality standards
Presentations
Контрольна робота (Модуль 2)
БОРГИ
ПІДСУМКОВИЙ ТЕСТ ЗА КУРС
Ліквідація заборгованості( перескладання заліку)
Presentations ►